The resume is a funny little document. The goal is to get you a job interview, but can a one-page statement of work history really convey much about a person? No wonder most people get their jobs through networking. A resume is kind of a cold introduction.

That said, it’s still the introduction many people rely on. So I asked Will Russell, cofounder with Jon Arkin ofReadyRez, a free resume building site, for what he’s learned from studying the resume business.